NewFronts and Upfronts: What We’ve Seen Looking Back and What to Expect Going Forward

It’s that time of year again — the Upfronts and NewFronts are upon us! As the media landscape becomes more complex and the line blurs between CTV, linear and digital, this year is shaping up to be one to watch. 

As we head into the 2023 Upfronts and NewFronts season, we took a walk down memory lane to break down last year’s hot topics and set the stage for what to expect this year. Without further ado, here are the top takeaways from last year as well as what everyone will be talking about this year:

2022 Recap:

  • The Future of Measurement and the Rise of Alternative Currencies:

In 2022, talk of alternative currencies was all the rage as Nielsen ratings began to crumble and the industry started experimenting with alternative currencies. Going into this year’s Upfronts/NewFronts, Nielsen is still in the game but the industry has presented several options for alternative currencies, such as the Advertising Research Foundation (ARF) calling for “TV-accessible households” as the modern source of TV measurement in March 2023. With so many hats in the ring, the modern-day measurement solution is still largely anyone’s to guess. 

  • Streaming Takes Center Stage: 

In 2022, advertisers spent more than 50 percent of their budgets on streaming, marking a big jump from as little as 10 percent of ad budgets spent on streaming in 2019. This presents a new challenge for advertisers, who are struggling to effectively reach fragmented CTV audiences and keep up with their shifting viewership preferences. Fast-forward to this year and the Warner Bros. Discovery merger speaks to how media giants are still trying to address changing viewership habits, growing subscription churn and widening fragmentation.

  • The Economy’s Influence:

Recessionary fears were an underlying concern for buyers last year, given supply chain issues and skyrocketing inflation. In 2023, budgets are still tight amid lingering economic uncertainty and will likely affect how buyers approach this year’s Upfronts/NewFronts. While 51% of advertisers increased their upfront spending in 2022, only 27% intend to increase their spending in 2023, according to Advertiser Perceptions’ survey. This year, flexibility could be a make-or-break factor in negotiations as buyers try to navigate shaky business conditions and dynamic consumer needs.

Top Priorities for 2023: 

  • Measurement Solutions Made for Today:

In 2023, measurement is poised to re-enter the conversation as the industry experiments with new alternative currency solutions that provide more valuable insights into audience behavior today. Some buyers are dropping traditional measurement methodologies entirely this year (like Warner Bros. Discovery and Disney), while others are remaining true to Nielsen as the industry standard.

Nielsen isn’t going down without a fight with a recently re-instated MRC accreditation, its own delayed cross-platform solution, Nielsen One still in the works, and no plans to retire its C3 currency until the fall of 2024. With more options on the table, it’s getting harder for any one option to gain enough steam to take Nielson’s place. While we’re getting closer to seeing what the next phase of measurement could look like, we’re not quite there yet. 

  • Linear, CTV and Digital Convergence:

As the media landscape evolves, CTV continues to be an exciting tool for advertisers to reach target audiences where they are. According to the 2023 Annual Streaming Media Report, ninety-three percent of American adults now access streaming video platforms, which shows how much the space continues to grow. But with streamers also facing high subscription churn rates, (more than one in four streamers plans to cancel at least one of their subscriptions this year), advertisers are paying more attention to viewers toggling between various forms of streaming and linear TV as well. As more consumers stack cords and the line blurs between linear, CTV and digital, advertising strategies are shifting toward a more convergent approach in order to maximize reach.

  • The Key Role of First-Party Data in Driving Results:

Advertisers are already feeling the impact of new privacy regulations and the deprecation of third-party cookies, which is why they are honing their new strategies on first-party data and contextual audience-targeted solutions. Advertisers can use tools like data clean rooms to match first-party data securely without sharing identifiable information, which will be critical in a cookieless future. For example, Disney’s data clean room solution, which was announced back in 2021, has already been adopted by every major holding company, including Dentsu, Horizon, IPG Mediabrands, OMG and Publicis, while over 70 advertisers have also utilized it in planning, buying and measuring advertising with Disney

We know one thing for sure – the industry certainly has a lot to buzz as we close in on this year’s Upfronts and NewFronts. We’ll be watching to see what happens next as advertisers, publishers and programmers work together to meet the moment and move the industry forward.

- Alexandra Morrison, Senior Account Executive

Ones To Watch – The Top FinTech Reporters, Publications, and Newsletters To Keep An Eye On

What Is FinTech?

According to Forbes, Fintech is a portmanteau for “financial technology.” It’s a catch-all term for technology used to augment, streamline, digitize, or disrupt traditional financial services. Fintech refers to software, algorithms and applications for both desktop and mobile. In some cases, it includes hardware, too—like internet-connected piggy banks. Fintech platforms enable run-of-the-mill tasks like depositing checks, moving money between accounts, paying bills, or applying for financial aid. They also facilitate technically intricate concepts, including peer-to-peer lending and crypto exchanges.

Now that you’re aware of the industry, let’s dive into who’s covering it in the media: 

FinTech Ones To Read: Trade Publications

American Banker is an essential resource for senior executives in banking and financial services, keeping its users updated on vital developments and focusing sharply on their most important concerns — innovation, transformation, and disruption; technology, regulation, and reform. 

FinTech Magazine covers banks, challenger banks, payment solutions, technology platforms, digital currencies, and financial services - connecting the world's largest community of banking and fintech executives. 

FinTech Weekly features insider articles on recent issues and strategies in the finance industry. The articles are authored by professionals from the financial and tech industry, providing profound insights into topics that matter today and tomorrow.

Financial IT provides a digital platform for product listings, multimedia and other editorial content, companies' clients, and overviews of major trade events. 

Bank Automation News: Bank Automation News is a resource for insights and news surrounding automation in financial services. 

The Financial Brand is a digital publication that focuses on marketing and strategy issues affecting retail banks and credit unions. It provides financial and banking technology news with strategic analysis and real-world examples.

FinTech Futures is the definitive source of intelligence on the global fintech sector and is a respected resource for technology buyers, sellers, developers, integrators, and other specialists across the sector. 

The Fintech Times Magazine explores the explosive world of financial technology, blending first-hand insight, opinion, and expertise with observational journalism to provide a balanced and comprehensive perspective of this rapidly evolving industry.

Fintech Finance & News Magazine provides key decision-makers globally within leading financial services organizations with reliable and accurate intelligence on emerging trends and breakthrough technologies, helping them to make informed decisions. 

FinTech Ones to Reach Out To Top reporters

  • Aisha Gani (@aishagani) is a Fintech Reporter at Bloomberg News.

  • Joel Khalili (@JKFruit) writes about Crypto and Fintech reporter at WIRED.

  • Lucinda Shen (@ShenLucinda) covering fintech for Axios. 

  • Alex Pugh (@PughShow) Reporter, FinTech Futures

  • Steve Cocheo @stevecocheo is a financial services journalist and the executive editor at The Financial Brand.  

  • Miriam Cross (@MiriamSCross) is a technology reporter @American Banker, covering bank tech.

  • Shruti Khairnar (@shrutikhairnar) is a reporter at FinTech Futures 

  • Aaron Marsh (@soIwrote) covers the banking technology industry at Bank Automation News. 

FinTech Ones to Sign Up For: Newsletters

The Fintech Blueprint tracks developments across payments, banking, lending, investing and insurance, and makes sense of the noise. 

Fintech FT Newsletter keeps up with the latest news, views and comments on digital disruption in financial services.

This Week in Fintech is a digest of all things financial technology, brought to your inbox every week.

Fintech Ones to Tune In To: Podcasts

Breaking Banks, Hosted by Brett King, Jason Henrichs, JP Nicols & Amber Buker

Every week, the hosts explore the personalities, startups, innovators, and industry players driving disruption in financial services; from Incumbents to unicorns, and from the latest cutting-edge technology to the people who are using it to help to create a more innovative, inclusive and healthy financial future.

Fintech Insider, Hosted by David Brear, Jason Bates, and Ross Gallagher

Fintech Insider is dedicated to all things fintech, banking, technology and financial services. Hosted by a rotation of 11:FS experts and joined weekly by a range of fantastic guests, they discuss the latest news, developments, and trends within the industry.

Tearsheet Podcast, Hosted by Zack Miller

Tearsheet Podcast identifies, tracks, and analyzes top trends impacting the business of finance, with an eye on the digital disruption wrought by fintech and new financial technology.

Banking Transformed, Hosted by Jim Marous

Banking Transformed podcast examines major leadership and cultural challenges in the banking industry and the impact of digital disruption on banking’s future. 

Fintech Beat, Hosted by Chris Brummer

Fintech Beat comes to you from CQ Roll Call's studio in Washington, DC, where they explore the rapidly transforming banking and financial services sector. Standing at the intersection of policy, finance, and tech, Fintech Beat provides deep insights across a variety of topics that give the context you need to make decisions in a quickly evolving sector. 

If you’re a business that falls within the FinTech category and looking to maximize your reach and break through the noise, Kite Hill PR is ready to help! Check out our FinTech practice area to learn more about the work we’ve done for our clients. 

- Maggie Stasko, Account Manager

The Most Influential Health Information Technology Event: Top Takeaways From HIMSS

*Image via HIMSS

Some of the brightest minds in healthcare gathered last week in Chicago for the 2023 HIMSS Global Health Conference & Exhibition. The influential conference is known for driving innovation and education throughout healthcare. While many important topics were discussed, like health equity including the patient experience and cybersecurity, one theme that was top of mind was emerging technologies and how digital solutions are key to improving care delivery and health management. 

Technology is helping to push the healthcare industry forward. This is notable given Q1 2023 U.S. digital health funding closed with $3.4B, exceeding Q3 and Q4 of 2022. While many experts suggest this trend does not indicate health tech investment trends are free from facing investor doubt around economic uncertainty, the pandemic certainly made a case for healthcare needing to move digital, especially as it relates to telehealth and electronic health records. 

As healthcare continues to move digital, the patient experience is top-of-mind for healthcare professionals. Another hot topic from HIMSS was around virtual reality (VR) which is timely as investments in VR — specifically medicine and healthcare are expected to grow 35% by 2030. And you can’t have virtual reality without artificial intelligence (AI). Lately, there has been a lot of buzz around how new AI capabilities like ChatGPT will transform healthcare. One of those potential areas is around improving medical record keeping. 

In fact, Harshit Jain, MD and Global CEO of Doceree gave an insightful presentation at HIMSS on the latest trends around the electronic medical records (EHR) ecosystem and how it empowers healthcare professionals to improve health outcomes for their patients. Additionally, moving more activity online provides the opportunity for busy healthcare professionals to save time by having critical information in one place, easily accessible.  

While advancements in VR and AI provide innovation for patient outcomes, cybersecurity concerns within the health tech community still exist. To ensure that healthcare information technology systems stay in good cyber health and avoid any cyberattacks, preparing for more patient activity to take place online starts with having standards, guidelines, and practices in place. Luckily, there is a Cybersecurity Framework Implementation Guide provided by HIMSS.

Innovation comes from education and key learnings which were apparent at HIMSS 2023. As the healthcare industry continues to transform and embrace digital transformation, key trends like telehealth, improving the patient experience and leveraging AI for specific administrative tasks will be critical.

- Kyle Murray, Account Supervisor

Earth Day and the Evolution of “Cleantech” to “Climate Tech”

Earth Day has always been a signifier of the gratitude and appreciation we have for the earth and the natural environment around us. What started as a national teach-in and protest in 1970, has evolved into an internationally recognized day for action to protect the earth from environmental threats by planting trees and gardens, picking up trash on beaches and in parks, and learning more about the planet. 

While Earth Day continues to be an essential way to actively take part in civic engagement, more people than ever before are activating throughout the entire year by making conscious changes to their everyday habits. As climate change continues to wreak havoc on the planet, its inhabitants are insistent on doing what they can to ensure protection for the future. And this continued shift in values has infiltrated the corporate world over the past decade. So much so that the number of climate technology companies being founded and invested in has exploded in recent years. Today, entrepreneurs and investors are taking the lessons learned from the past decade to ensure the solutions and business models they are building are fit to scale in the future.  

Cleantech’s Origins in Silicon Valley

Back in 2006, companies focused on developing technology that would solve environmental issues were dubbed as making up the “cleantech” industry. These companies mainly focused on innovations in solar and biofuels and attracted $1.75 billion in VC investments over the next five years. Public awareness and interest in climate change were increasing and the business and investment worlds were following suit. Unfortunately, as it has been thoroughly reported and analyzed, the cleantech 1.0 era turned out to be a bust – with bankruptcies and cheap exits impacting a majority of the companies that had been tech darlings just a few years prior. In the years following, while cleantech innovation did not slow down, investment in the industry did. In fact, less than 10% of cleantech companies founded after 2007 generated returns to cover their initial capital (CTVC). 

The New Age of Climate Tech 

Around 2018, after the dormant years following cleantech 1.0, climate-focused companies and, perhaps more importantly, investors began to regain traction and confidence. Now deemed “climate tech,” these companies are using the lessons learned from the cleantech 1.0 era to identify better ways of showing ROI and progress as they build and grow. While cleantech companies mainly focused on environmentally friendly alternatives, climate tech companies have sharpened their focus with the prerogative to tackle greenhouse gas emissions and the impacts of global warming. According to CTVC, a publication that analyzes investments within the climate tech industry, since 2020, 289 climate tech companies have exited via M&A, SPAC and IPO, with $400 billion in total enterprise value from the 150 disclosed exits. 

*image via CTVC

As the public continues to demand action from governments and corporations when it comes to fighting climate change, the technology industry and investment community must continue to prioritize progress over perfection. We’ve seen this commitment expand in recent years, and with a new generation of entrepreneurs and investors joining the fight, we’re sure to see change happen. 

- Emma Wolfe, VP

The Promise and Pitfalls of AI in Today’s PR Agency Workflow

Via PRDaily.com

This article was originally published on PRDaily.com.

In service businesses, such as PR, marketing and creative agencies, technology is sometimes seen as an enemy when it should be seen as an enabler. The adoption of different platforms and services are creating advanced ways to increase efficiency and collaboration.

One of the biggest technological advancements in the spotlight in 2023 is the rapid adoption and varied application of AI technologies. Whether it be ChatGPT or AI-generated images, AI has taken media headlines by storm. As more companies adopt AI to increase efficiency and eliminate human error, it might seem like AI in every industry is inevitable. What role does AI have in public relations, an industry that was built on human interactions and genuine connection?

The biggest opportunities today

It is a balancing act. If AI is going to have a place in PR, it’s crucial that PR pros remember that it is about art and science. People are communications artists and tech enables them to work more efficiently. You can’t have one without the other. It’s important to keep the human element front and center in PR strategies, especially those that require nuance.

One of the biggest opportunities for AI in the PR industry is around content creation. PR agencies can use tools like ChatGPT for writing content that can then be refined, fact checked and edited by the human eye. Using AI can help create content and maybe even help with writer’s block as it can act as a sounding board for ideas and trending stories.

Measurement has become the name of the game for PR professionals. Demonstrating your worth and value is critical and AI can make both measurement and correcting easier. AI can analyze the performance of a campaign, identify what worked and what didn’t, and establish ways to improve in the future. It can even help pick up on patterns within campaigns, analyze past behaviors and make suggestions to modify deliverables in the future for better success.

Though AI can have a tremendous impact on PR programs, it’s important to keep human involvement at the center

Potential pitfalls

I was at the start of the online advertising industry and think AI in the PR industry can be compared to the early stages of contextual advertising. There is opportunity to leverage AI to create efficiencies in the work we do, but we cannot miss the importance of art and science. Tech and people.

I recall one of the biggest mishaps that demonstrated the need for human editors in 2004. With contextual advertising, ads are supposed to match the content that they run alongside. So the ad system generated an ad for luggage next to a New York Post story about a murder involving a suitcase.

AI is moving quickly and if the PR industry doesn’t implement it in some way, we are going to be left behind. But there are things to consider, the first being that AI isn’t perfect. It takes years to train AI to mimic human behavior and even the smartest AI right now is still on the same level as a 9-month-old. It is crucial that PR pros remember anything produced by AI needs to be edited to fit the right voice and to confirm the messaging points. AI isn’t meant to do your job, it is meant to enhance it.

Currently, the legal department is owning many of the decisions about the adoption of AI. For example, PR agencies should consider the IP and content rights when it comes to AI. Many AI platforms indicate that they own the content being created on the platform. Work done for clients oftentimes includes confidential information that should be owned by the client – not AI. PR agencies should have open and honest conversations with clients before moving forward with AI.

Keep in mind conversations about AI in PR are news, but they aren’t new. Communications Week sessions back in 2016 asked the question ‘bot or not, are robots coming for our jobs?’ the answer was no then and is no now. But we do need to have the ability to challenge our thinking, be agile and evolve.

At the end of the day, PR is still a business of relationships and human connection. PR professionals are responsible for client services and the messages that ultimately end up out in the world. There may come a time where PR professionals can place blame on AI when a message does not come across the way it should – but we aren’t there yet.. Essentially, AI in PR is a balancing act. PR pros have to remember art and science. People and technology. One isn’t better than the other – they have to work together in order to achieve the desired results. Technology drives the industry’s innovation and agility. PR pros need to use them together to stay ahead.

Tiffany Guarnaccia is CEO and founder of Kite Hill PR.

From the Big Apple to the Big Easy: Celebrating 10 years of Kite Hill PR in NOLA

As you may have heard, Kite Hill PR is celebrating its tenth anniversary! A decade in business is a major milestone that requires celebration and reflection. Being a hybrid workforce spread all across the country, we focus on creating retreats and company gatherings that are truly meaningful and collaborative.

To mark this occasion, we embarked on a company retreat to New Orleans. From swamp tours and dueling pianos to team-building challenges during beignet breakfasts, we soaked in as much of the Cajun culture (and humidity) as we could! Temperatures ran high (80 degrees compared to NYC’s 40) and so did enthusiasm, as our team rubbed elbows with people they rarely see regularly.

The focus of the retreat was to celebrate our company’s history of collaboration and innovation, while also highlighting the important role that mentorship plays in our agency’s culture. We learned from one another and opened the lines for future teaching and growth opportunities.

All in all, it was a jam-packed couple of days that showed us a new way to embody our company value of collaboration – and so much more. While other companies continue to debate the future of work, we continue to firmly plant our flag. Kite Hill PR is a best-in-class, work-from-anywhere agency, that comes together in unique and impactful ways. Check out our team’s key takeaways from the retreat below. 

As PR professionals, we are in a business of agility and connection. While the retreat was a great (and fun!) reminder of how we show up together as a team with those qualities on display, it also afforded us the opportunity to slow down. To remind us to take time to celebrate the big moments, as they’re unfolding around us. This was a sentiment that Tiffany shared in her closing remarks to the group and one that really resonated with me on both a personal and professional level. I feel so thankful and fortunate to be a part of this team — a team that embodies its values to the fullest, a team that shows up for one another, a team that celebrates one another, and a team that sees every challenge as an opportunity.  — Mackenzie Gavel, Account Director

As a hybrid workforce, we’re now fortunate to have team members from coast to coast. And while our team works at a very high level in mostly remote situations the majority of the time, coming together twice a year re-energizes our team, feeds the soul of our agency’s culture, and sparks creativity. Being in New Orleans – a city that is truly unique and a gumbo of cultures and experiences – was the perfect setting for making this kind of magic. In just a few short days, we all forged stronger ties and more creative minds, all to the benefit of the clients we serve, our families and more. – Jeanne Meyer, Chief Client Officer

Laughter is contagious and critical when establishing personal connections. You can’t have knee-slapping, deep belly laughs over Zoom (but can certainly try!). That is why our retreat was so valuable as it set us up for success in a digital environment, as a team, and strengthens our peer-to-peer mentorship. This experience is motivational fuel until the next time we can all get together. –– Sammy Jordan, Account Director

I enjoyed connecting with team members that I don't work with on a daily basis. It was so nice to see everyone IRL and not just their faces on a computer screen. These connections will make us a stronger team. — Phyllis Beck, Culture & Workplace Experience Manager

Our New Orleans retreat was a great reminder of how important it is to prioritize human connection and celebrate major milestones – both professional and personal – together. It also reinvigorated my love of travel and trying new things (can check crawfish boil, live jazz music, alligator sightseeing and beignets off my bucket list – all thanks to Kite Hill!). –– Maggie Stasko, Account Manager 

Not only did I learn so much about the culture of New Orleans, I learned a lot about my fellow Kite Hill team members on a personal level as well. Having those important personal connections with your team can strengthen your professional rapport— and by learning more about your coworkers’ backgrounds and personality traits, you can build better teamwork strategies in the workplace. This is an opportunity I will never forget, and I am grateful for everyone on the Kite Hill team who organized this incredible, successful retreat! Brielyn Stoll, Account Executive 

Our New Orleans retreat was a wonderful opportunity for us to explore a beautiful city together, learn from each other and celebrate our personal and professional milestones as a collective. It reinforced the power of in-person connection for me and ultimately made us stronger as a team. I’m very grateful to be part of a team that takes time to reflect and understands the power of organic team building. –– Alexandra Morrison, Senior Account Executive

When you don't work together in the office, it's easy to forget that behind Zoom screens and Slack messages are individual personalities with different experiences and perspectives (and great music taste). Having quality time with one another in an exciting place like New Orleans reaffirmed my appreciation and gratitude for the incredible team we have and what each of us brings to the table — including a seafood boil :)  — Kyle Murray, Account Supervisor 

Our retreat was a great reminder of the importance of knowing your colleagues as human beings – not just your colleagues. When we’re able to learn about each other’s passions and hobbies we’re able to connect deeper as a team which builds an environment that makes everyone each other’s biggest cheerleaders and is really amazing to work in. Retreats don’t always need to be 8 hours in a conference room doing ice breakers. I learned so much about the team from hanging out together and eating seafood. — Kerriann Becker, Senior Account Executive

I’m grateful to be part of such an incredible team and to have had the opportunity to visit a place I have never been. New Orleans is a vibrant city full of culture. Its richness was unexpected and I’m excited to learn more about it and its history. Traveling to this new place with colleagues presented a unique opportunity to bond and get to know colleagues especially. We now all have this amazing memory to share and it has brought us closer together, and will continue to do so in the future.Gina Preoteasa, SVP

While we work in a remote environment, our retreat in New Orleans was a great experience to strengthen our relationships with one another. Spending three days together in a city with rich history and culture allowed us to learn and try new things while creating amazing memories. I’m incredibly grateful to be part of such an amazing team that values teamwork and promotes collaboration. –– Julia Worthington, Account Associate 

This was an amazing GIFT we were given to not only grow closer as a team but to also learn about the rich history and culture of the amazing city of New Orleans. I feel blessed to be a part of a team of dedicated PR professionals who work hard and understand the importance of balancing work and fun. I realized how important in-person team time is to building relationships. I also learned that I can limit myself to two beignets, and they do iced coffee at Cafe du Mode. –– Charlyne H. McWilliams, SVP 

#10YearsofKiteHillPR: A Word From Our Founder

I founded Kite Hill PR ten years ago to create a different kind of PR agency – one that prioritized culture, connection, and collaboration at its core and served as an extension of a client's team. 

As I reflect on the last decade, I’m honored to recognize the growth and innovation that the Kite Hill PR team has consistently brought to the table. Today, we are recognized as an award-winning, agile, tech PR and B2B communications agency. The team spans two continents, is helmed by all-female senior leaders, welcomes diverse backgrounds, as well as represents BIPOC and the LGBTQ+ community. 

Our agency has worked on major campaigns from launches to corporate rebrands to IPOs and has been awarded as a "Top Tech Specialist PR Agencies in NYC,” “Most Powerful PR Firms,” and a “Top 50 PR Firm in America” by the Observer, a “Best Place to Work” by PR News and one of "America's Best PR Agencies" by Forbes. We are also a certified Women’s Business Enterprise under the WBENC

During this time, I also welcomed the birth of my daughter, Lily. I’m proud to say Kite Hill PR is home to many working parents. We continue to prioritize our people and live by our core values: agility, collaboration, candor, passion, and balance. We have innovated in our approach to client work, but also in our approach to team management with the early adoption of peer-to-peer mentoring, Work from Anywhere (WFA), unlimited vacation time, and a newly minted sabbatical program. 

Watch this space for exciting developments as we celebrate our 10-year anniversary in the months to come, including a team retreat!

– Tiffany Guarnaccia, CEO and Founder

Kite Hill PR Quick Takes: A Lesson in Crisis Communications

The SVB bank collapse is a reminder of how critical swift, thoughtful and proactive communications efforts are for any enterprise. What the SVB-related developments are once again bringing into focus: 

  • The importance of having a crisis communications playbook ready to go.

  • In a crisis, start with what you can control: when, how and where one communicates is very much in a leader's control.

  • It’s key to proactively consider all stakeholders in these situations.

  • Be specific and consistent in follow-through beyond Day One.

For more information on how to build out your crisis communications strategy, reach out to us at hello@kitehillpr.com

– Jeanne Meyer, CCO

PR Pros Know These Four Things to Stay Agile

This piece was originally published on CommsPro.Biz.

Agility has become a buzzword du jour. We’ve seen more courses in agile development, agile leadership and agile marketing pop up. When applied to PR, agility is more frequently used to describe a mindset as opposed to process. Given today’s ever-changing media environment, PR professionals can create more efficiencies and pivot PR programs quickly by adopting an agile PR process for campaign execution and management. 

Applying the principles of agile development to PR can be more easily facilitated by the use of project management solutions, which help you plan, organize and manage programs. A recent report found that the online project management market was expected to grow to $5.4 billion by the end of 2022 and increase at a healthy 13.1% from 2022 to 2032 and, interestingly, adoption of these platforms by PR professionals is on the rise as many agencies and in-house communications teams look to improve their commstech stacks. remote work and project management tools like Monday.com have become commonplace. These tools enable teams to break down large projects into smaller, more manageable tasks and track progress, resources and deadlines. 

Here are some ways that you can leverage project management tools to transform your existing approach to PR planning into an agile process. 

Focus on Near Term Planning

The problem with traditional PR planning is just that: it’s traditional. The industry has changed dramatically in just the last five to 10 years and yet, PR planning methods haven’t caught up. One of the most popular, traditional models of PR planning is the waterfall plan, which is often reflected in a Gantt Chart. While this method is clear, concise and orderly it also requires the team to map out every single step of their entire plan. Each step is dependent on the previous one and therefore, progress is stagnant unless every step is effectively completed in sequential order. 

This type of planning has further drawbacks. Firstly, it minimizes the importance of measurement. If a team has to plan each step 90 days in advance, and doesn’t have much flexibility when it comes to changing those steps, measurement becomes obsolete. Collecting data in real time on campaign performance is meaningless when PR strategies can’t be adapted to feedback. And we’ve learned that measurement is anything but meaningless – it is the way the PR industry can show its value. 

The inability to react to data coming through measurement is directly related to the fact that traditional planning does not leave room for a necessity in the PR industry: agility and the ability to pivot quickly.  The news cycle is changing every single day, sometimes multiple times a day. Clients are constantly changing priorities. All account activity is fluid and PR professionals need to be nimble. 

Break Overarching Program Objectives into Manageable, Movable Tasks 

When we think of agility, we typically think of the ability to move quickly and easily. But there is another definition – one that is centered around a method of project management that breaks tasks down into short phases of work. That is the type of agility that needs to be implemented across the PR industry.

An agile workflow embraces individuals and interactions rather than tools and processes. Teams must prioritize collaboration and the ability to respond to change in a way that is productive – not chaotic or rash. The key point of agile development is a focus on iterative development and incremental delivery, rather than a linear workflow where only finished products are publicized. Don’t work in isolated bits towards far out delivery dates but rather, work together and deliver small pieces frequently. This allows teams to bring finished products to market and gather feedback to improve the next iteration. Then, the cycle repeats. 

How can teams implement agile development into their strategies? Through developing a workflow that puts agility at the center of focus.

Create Focused “Sprints” of Activity 

PR pros have to move away from traditional thinking and encourage clients to do the same. Sit down and have an open conversation with both your clients and your full team. Convey the need for agility and explain that PR programs cannot be linear. They need room to grow and evolve as the news cycle and priorities shift. Education is a key part in embracing an agile model. 

The next step is to work with your teams to develop a model that puts agility and performance at the center of all activity. Our team has embraced an agile workflow that entails two-week periods of time, called “sprints”, that are broken into even smaller, repeatable steps which enable us to act faster, identify roadblocks quicker and make our PR programs stronger. Develop a plan that caters best for your team and the work they are doing for their clients. 

Evaluate and Iterate to Achieve Program Goals 

Finally, a critical part of agility is evaluation. When embracing a new planning method, take the time to evaluate what worked and what didn’t. Allow yourself and your team to identify areas of improvement and discuss how these can be adjusted moving forward to create a more efficient and effective system. 

For how quickly the PR industry moves on a daily basis, it’s surprising that our planning methods are still stuck in the past. As the industry moves into a new era of media, PR pros need to embrace agility and agile planning in order to keep up with the changing world around them. Agility will ultimately enable PR programs to adapt quickly and implement feedback in real time, leading to better results and increased performance. 

- Tiffany Guarnaccia, CEO and Founder

#EmbraceEquity: Empowerment is Kite Hill PR’s Bedrock

The theme of International Women's Day 2023 is "Embracing Equity.” At Kite Hill PR, diversity and equity are essential to our ability to function as a team and serve our clients effectively. Diverse perspectives lead to better outcomes. Our team's different experiences and backgrounds make us stronger and more capable of meeting the challenges faced by our clients.

Celebrating Our All-Female Leadership Team 

 We are proud to be a female-founded company with an all-women senior leadership team that embodies the principles of embracing equity. Our senior leadership team members represent the LGBTQ+ community, people of color, working mothers/working single mothers, and different generations in the workforce. Each of these women brings a unique perspective and set of experiences to our agency, which helps us better understand and address the needs of our team members, clients, and the broader community.

As members of these unique communities, our senior leadership is apt to recognize and address our team's challenges and changing needs. Together, they all advocate for equity and inclusion, ensuring our agency is safe, welcoming and supportive. 

Female Leadership is Good for Business 

Key leadership traits among women are widely known to include: humility, self-awareness, self-control, and emotional intelligence. At Kite Hill, we are lucky to celebrate and uplift the niche skills of female leaders that have historically been overlooked. We see people for their whole selves and understand this is a critical part of fostering a company culture that is creative and collaborative. How our team members show up daily through their work depends entirely on the sum of their life experiences before joining our organization. 

The truth is inaction comes with a real ROI cost. Businesses that put off addressing inequities must improve the potential of their female employees and their companies.

The BIPOC, LGBTQIA+, and working mother identities within our leadership team not only create major advantages to celebrate and uplift the niche skills of female leaders that have historically been overlooked but allow our agency to understand unique challenges from the perspectives they hold. 

Kite Hill PR supports professionals through an equitable lens and continues to grow the agency by creating opportunities at every level. Each member of our team from the past, current and future have different needs to flourish in their careers.  The company also invests in mentorship and coaching for all employees, ensuring senior leaders send the elevator back down to lift rising talent and are excited for the road ahead. 

While we are celebrating progress on this International Women’s Day, we acknowledge that there is more work to do. The climb is steep, but the view from the top will be worth it.

- Veronica Ruth, Account Associate

Black History: Honoring the Past and Making Commitments for a Strong Future

A Note From Kite Hill PR on Elevating Black Voices 

At Kite Hill PR, we believe the celebration and recognition of Black Excellence should not be confined to a month but should be a conscious practice year-round. While the honorary month prompts conversation, much more can be done to ensure that there is space given to Black professionals across the communications industry. We have made it a priority to elevate Black voices within our agency. We are infinitely privileged to have Charlyne McWilliams on our senior leadership team, and for the value she brings to our agency. Read below, where she shares her story as a Black professional woman and gives her insight into what all business leaders can do to cultivate and retain Black talent.  

Black History: Honoring the Past and Making Commitments for a Strong Future

Being Black has changed during my 53 years of existence. When I was a child growing up in a rural, predominantly white area, I was one of a few in the gifted and talented AP English classes. I was also elected student Government Association president my senior year at Bluestone Senior High. In college, I was a part of the 10% Black student body at Virginia Commonwealth University, where I developed a strong voice in the communications department. This proved beneficial as I went on to build my career in journalism. There were many times when I was the first African American. Despite being alone as a Black professional in many of these environments, I relied on something my parents drilled into me: I had a right to be in any place I chose to walk into. With that right came the equal responsibility to represent well.

Since the establishment of Black History Month, I have seen it go from an obligatory acknowledgment to exactly what President Gerald Ford wanted it to be. In 1976, he challenged the country to “seize the opportunity to honor the too-often-neglected accomplishments of Black Americans in every area of endeavor throughout our history.” I honestly do not believe we started to truly acknowledge these accomplishments until the murder of George Floyd and the subsequent spotlight on the Black Lives Matter movement in 2020. The country saw the harsh reality and fear that many Black people lived with every day. Then finally, real change started. 

More companies have made sincere efforts to diversify their staff, giving qualified Black people a seat at the table. More Black people were featured in commercials, too, as advertisers realized the power of reflecting the communities they served – and not solely in February. There has been an explosion of diversity, equality and inclusion (DE&I) initiatives, programs and countless positions at companies that sincerely make an effort to make positive and lasting changes.

The truth is the shininess of DE&I will wear off. And when it does, companies need to ask themselves this important question: What are we doing to create a sense of belonging for the diverse staff we hired? No, I am not a DE&I expert, but I am a successful, senior-level Black woman at an award-winning public relations firm. So, here is what I think companies should prioritize to keep their Black talent:  

Be sincere and authentic. Show employees that diversity is an ongoing goal and that the company might make some mistakes along the way but the goal is to learn and create an environment where everyone feels appreciated and welcomed, not tolerated and ignored. 

Communicate. Find out what people need to feel truly a part of the team and excel in their jobs. Show that you are willing to listen to feedback and then make changes in response to those issues. 

Invest in employees. Invest in company-wide training, seminars, speakers or personal development budgets that will enlighten and inspire employees to be their best selves. 

I celebrate Black history/heritage every day. I teach my daughter to be proud of everything her blackness encompasses; her rich chocolate skin, strong beautiful hair and her lineage. The way she celebrates Black History/Heritage Month will evolve as more of us embrace our culture, heritage and contribution to building this country. I want her to understand there is no shame in being proud to be Black nor does it invalidate the importance of other cultures. EVERYONE can celebrate culture and the people who helped build this country. Celebrate, because for so long, the only acknowledgment of our existence was rooted in the shame white people felt from the horrors of slavery and the violence during the Civil Rights Movement. 

Companies can stay true to their business goals while creating an environment that reflects the beauty of this diverse and dynamic world we live in today. However, they must remember consistency is key and following through is as important as showing up. 

- Charlyne H. McWilliams, SVP, Kite Hill PR

Super Bowl LVII:  Which Moments Earned “Extra” Chatter During Football’s Big Game Broadcast?  

Norm-bending Rihanna, dogs, EVs, nostalgia, humor, odd pairings (and some football in there) scored the extra PR points, according to the Kite Hill PR team.

The 113 million viewers who tuned into Super Bowl LVII this year got more than a thrilling Chiefs vs. Eagles match-up. This annual sports-and-pop culture event is also the apex of the TV advertising world, and this year, it was an increasingly rare display of pure brand storytelling. While not all the spots hit the mark, many ads airing during the Big Game extracted every bit of value from each spot’s reported $7 million media price tag. The real winners in our book made the most of their investment with campaigns that built news value to keep brand awareness high and consumers chattering for weeks and months to come.

So which Super Bowl moments scored extra points by displaying the most news or social media value?

Rihanna Rocked

Not an ad, but our team agreed that the fearless (and, it turns out, pregnant with her second child) Rihanna was right up there with Chief’s winning quarterback Patrick Mahomes when it came to impact.  In fact, her stunning performance at the halftime show reportedly drew a bigger audience – 118 million – than the game itself. Her adgile nose-powdering moment was a boss organic/earned media move from the Fenty founder, too. “Rihanna made a powerful statement that pregnancy doesn’t have to mean fragility, it can mean strength and power,” said Kite Hill PR founder and CEO Tiffany Guarnaccia. “As a woman founder and mother, I appreciate and welcome the message and the dramatic and positive change in attitudes around pregnancy.”  

CelebBowl?

Brands that sought to stand out by stuffing multiple celebrities into their spots was a definite trend. Famous faces – appearing as themselves or resurrecting a fictional character – was a SBLVII trope likely intended to get added audience from earned media buzz. From the Bennifer/Dunkin spot (we expect #getmeaglazed to trend, stat) to John Travolta reviving a number from “Grease” (this time, the target of his affection was T-Mobile’s 5G and not Sandy) and Maya Rudolph putting her own questionable, quirky (and clammy) mark on M&Ms. Not to mention A-Listers like Paul Rudd for Heineken, Diddy for Uber One, Will Ferrell fronting GM’s Electric Vehicles, Serena Williams and Brian Cox in a Michelob Ultra homage to “Caddyshack,” Steve Martin and Ben Stiller for Pepsi Zero Sugar and more. 

Free to Be, B2B

In addition to deep-pocketed consumer brands, this year’s crop of advertisers included a few B2B brands. A fave of one Kite Hill PR team member was Workday’s “Rockstar,” featuring real rockers like Ozzy Osbourne, Joan Jett, Kiss’s Paul Stanley and Gary Clark, Jr., gently reminding corporate execs who the real rockstars are. Another dark horse that caught our attention was from the B2B tech brand Crowdstrike, whose clever retelling of the Trojan Horse tale explained how their cybersecurity solutions ward off threats. We’ll be watching the post-game impact on this brand and hope Crowdstrike has earned media and thought leadership plans to keep the buzz and top-of-funnel attention going long after this week.

#MadeUsLook

As for the Kite Hill team, ads that featured pets, resurrected TV and film stars and a stunt that #madeuslook tickled our funny bones, tugged our heartstrings, and may actually drive us to spend on those brands. One runaway fave was The Farmer’s Dog ad, which packed several life-stage moments into 30 seconds. One Kite Hill team member said, “No celebrities or a lot of dialogue required for this sentimental ad that pulled on the heartstrings. I don't even have a dog, but I would 100% use this product!”

Tubi Takeover

Given our expertise in adtech and CTV, it’s not surprising that Tubi’s trifecta of spots, including a stunt-y program “takeover” rated highly.  “The Tubi prank was effective! Their ad took enough of my attention that I physically looked up from my phone and asked my fiance why he was changing the channel!”, said one of our team members. “It totally re-centered me and brought my attention back to the big screen. And we talked about Tubi for a few seconds after the ad ran, and even considered if we should add it to our streaming roster.” 

It’s All About EVs

And finally, our growing green tech and cleantech practice group favored three spots highlighting electric vehicles (EV), including GM’s partnership with Netflix, in which the streamer is pledging to insert EVs into its programming, Jeep’s “Electric Boogie,” and Ram’s pharma ad send-up “Premature Electrification.” Great to see major automakers and media companies putting resources behind climate-forward initiatives that deserve earned media attention. 

Our team didn’t completely track on AdAge’s top 5, but we did appreciate the publication putting energy into scoring spots for DE&I considerations and salute them for prioritizing how brands are incorporating diversity, equity and inclusive talent and concepts into spots.  

So along with Rihanna and The Chiefs, the brands that really made a mark as advertisers in one of the biggest media stages in the land were those that not only packed in production value and bold-faced names but took the long view and incorporated themes and creative that struck a nerve. These are the ads that will keep the media noticing and audiences engaged and chattering in the months ahead.

- Jeanne Meyer, Chief Client Officer

Looking Beyond the Data: The Museum of PR’s Celebration of Black PR History 2023

We look forward to The Museum of Public Relations’ celebration of Black PR History each February. This year’s event was hosted by Deborah Hyman, SVP, Head of Employee Communications & Employer Brand at Wells Fargo, and featured influential Black voices from organizations like the CDC, Humana, Omnicom, and Amazon, among others. Focusing on the theme, “Looking Beyond the Data,” each participant thoughtfully examined recent data and ongoing studies regarding race and diversity, equity and inclusion (DEI) in the communications field and discussed actions the industry must take to support advancing Black professionals in PR. It was an evening packed with thoughtful insights and actionable strategies. Here are a couple of our key takeaways.

Communicators are catalysts for a robust and healthy DEI strategy.

​​Carmella Glover, President at Diversity Action Alliance, and Emily K. Graham, Chief Equity & Impact Officer at Omnicom Group, spoke candidly about the work and changes still needed in communications. Though the industry has improved, there remains a disconnect between DEI and communications strategies. For example, according to research conducted by the Diversity Action Alliance, there has only been a 1% increase in Black representation among PR professionals since 2020. 

While there may be multiple factors contributing to the low increase, it is evident that efforts in this realm have been deprioritized over the past couple of years. Glover and Graham agree that to evolve as an industry there must be fundamental purposes, principles, and values around diversity and inclusion within our organizations and strategies. 

To identify potential roadblocks, the Diversity Action Alliance is conducting research evaluating chief communications and chief diversity officers' functions and roles and where they intersect in helping advance a company’s DEI efforts throughout the communications field. One solution Glover and Graham discussed is educating communications professionals on what inclusive communications looks like and how it impacts a company’s reputation and audience engagement. Graham believes that “communicators are catalysts for a robust, healthy, and important diversity and inclusion strategy… you can't do it without them.”

Fatigue isn’t an option.

Several speakers addressed the new business buzzword “DEI fatigue,” and its associated risks. As put by Graham, “Fatigue is not an option,” especially for organizations. Marvin Hill, Director of Corporate Communications at The Humana Foundation, addressed why fatigue is settling in surrounding the DEI conversation, mainly because, in many organizations, that’s all it is — a conversation. But a conversation isn’t enough anymore. Kinetra Joseph, Campaign Director at the CDC Foundation, added, “because of all the conversation about DEI, surely that is translating into tangible, actionable programs and initiatives that are going to drive results,” but goes on to describe experiences within the last year that prove this is not always the case. 

“In many ways, DEI in the communications world is still the new bright shiny object,” Joseph added. “You can use it for brand purpose, cause-related marketing, and so many other areas, but not necessarily always authentically.” Joseph explained that in the last couple of years, while DEI has supposedly been at the forefront on paper, she’s seen a “bait and switch” of Black talent on a new business pitch, but not on the work itself. Or, in other instances, she’s seen a “hemorrhaging of Black talent with dizzying rates of turnover” within workplaces that don’t have a nurturing culture. Lastly, she mentioned that at a recent awards ceremony, she attended, 75% of the campaigns were centered around some sort of Diversity & Inclusion initiative, yet she counted only one Black professional on stage accepting the award! 

The takeaway? It’s imperative for the PR and communications industry to do better — not just talk the talk, but actively practice what we preach. 

Making an Impact on the Next Generation of PR Professionals

The panel collectively agreed that it’s up to us as professionals to provide increased mentorship, engage the diverse voices of Gen Z, and make a more vigorous effort to ensure the industry is accessible and inclusive, starting at the college level. 

Raoul Davis, Partner at Ascendant Group, began this topic by suggesting that the university pipeline was flawed, while Deborah Hyman (Wells Fargo) admitted there was a lack of accountability at colleges and schools need to do better when it comes to providing career opportunities for minority students before they graduate.  

“Many of the young professionals I mentor come to me after they’ve graduated, and yet they haven’t done any internships,” she reflects. She noted that while some students are goal oriented and innately know the value of internships, others need further direction; it’s up to universities to offer better guidance that will give Black and Brown graduates the tools they need to compete and excel when entering the workforce. 

“We have to change the way that we’re doing things to accommodate the next generation,” added Nikki Forman, Senior Public Relations Manager at Amazon. “There is a shift that we have to make as professionals in this field to make it more appetizing, to showcase the ways students can be a part of this professional group of people while also maintaining the culture of their generation.”

Put your boots on; we’re climbing!

While we celebrate the success of how far we have come as an industry in DEI, we must never rest on our laurels, always be honest with ourselves about the long road ahead, and remember that this work is still very much in its infancy. Creating diverse and inclusive spaces in PR will undoubtedly result in increased client selection, retention, and satisfaction, in addition to higher quality work being done by employees with different backgrounds, mindsets, and cultural experiences. From setting constant KPIs surrounding internal and external DEI practices to ensuring equitable hiring processes and facilitating candid discussions at our agencies, the key here is AUTHENTICITY. As we work to maintain resilience in the face of fatigue and champion the next generation, we will see long-awaited changes unfold. We can all answer Emily Graham’s (Omnicom) call to “Put your boots on; we're climbing. Let's go!”

- Antonia Donato, Senior Account Executive; Holly Rust, Account Executive

Kite Hill PR CEO and Founder, Tiffany Guarnaccia, Joins PR Council’s Board Of Directors

New York, NYJanuary 13, 2022 Kite Hill PR, the award-winning agile tech PR and B2B communications agency, announced Tiffany Guarnaccia, CEO and founder, has joined the PR Council’s Board of Directors. Guarnaccia was appointed alongside Valarie De La Garza, CEO, Fenton (New York), Brooke Hovey, Global President, BCW (New York), and Bob Osmond, President, Racepoint Global (Boston) for three-year terms.

The PR Council, which is celebrating its 25th year this year, is dedicated to strengthening the recognition and role of public relations firms in corporate strategy, business performance and social education; to serve as an authoritative source of information and expert comment and to help set standards for the industry. As a member of the Boards of Directors, Guarnaccia will work alongside other PR pros to continue moving the industry forward, driven by innovation. 

 “I am passionate about the growth and advancement of the PR industry and helping communications professionals and agencies stay ahead of the curve,” said Guarnaccia. “It is truly an honor to join such a wonderful group of individuals to continue building upon the success and evolution that has already occurred in our industry for years to come.”

 Guarnaccia joins directors continuing their terms: Rebecca Honeyman, Co-Founder and Managing Partner, SourceCode Communications (New York); Andy Pray, Founder, Praytell (New York); Josh Rosenberg, Co-founder and CEO, Day One Agency (New York); Maryellen Royle, Group COO, Communications, Evoke (Philadelphia); Kass Sells, Global COO and President of International, WE Communications (Seattle); Trisch Smith, Global Chief Diversity & Inclusion Officer, Edelman (Washington, D.C.) and James Wright, Global CEO, Red Havas and Global Chairman, Havas PR Global Collective (New York). Joining to complete 2023 agency terms are Neera Chaudhary, CEO, imre (Baltimore), who replaces imre Founder and Executive Chairman Dave Imre; and Jasmine Flowers Mazyck, Managing Director, Flowers Communications Group (Chicago), who replaces FCG Founder and CEO Michelle Flowers Welch.

 In addition to her new role as board member of the PR Council, Guarnaccia currently holds the position of advisory board co-chair for Communications Week, which she founded and was later acquired by Ragan Communications, and continues to focus on advancing the PR industry through this cross-industry platform. Tiffany has been recognized as one of PR News' Women to Watch, a DMN Hall of Femme and a PRWeek 40 Under 40 award winner.

 To learn more about Kite Hill PR, please visit kitehillpr.com

 

About Kite Hill PR

Based in New York City with team members in the UK and across North America, Kite Hill PR is a leading B2B communications and tech PR agency specializing in connecting enterprise technology, media and advertising businesses with key stakeholders. The company's winning approach combines thought leadership, strategy and media relations to drive clients' businesses forward. Kite Hill PR has been recognized as one of the "Top Tech Specialist PR Agencies in NYC,” “Most Powerful PR Firms,” and a “Top 50 PR Firm in America” by the Observer, a “Best Place to Work” by PR News and one of "America's Best PR Agencies" by Forbes.

 About PR Council

The PR Council is the only association dedicated to supporting agencies with a core competency in earned media. Through a combination of convening and advising, the PR Council aims to help Members -- the leaders of 140 of the country’s premier global, mid-size, regional and specialty firms -- work smarter. To mark its 25th Anniversary in 2023, the organization is future-focused on the most critical issues affecting PR agency leaders’ ability to attract and retain talent and grow client relationships and their firms.

Kite Hill PR Names Sustainability Data Platform, Arbor, Winner of Agency’s “Tech for Good” Program

NEW YORK — January 11, 2023 – Kite Hill PR, an award-winning, agile tech PR agency, has selected sustainability data platform, Arbor, as the winner of the second iteration of the agency’s "Tech For Good” program. The initiative offers purpose-driven, pro-social technology companies a custom, four-month PR program at no cost. Arbor, an automated sustainability data platform that delivers assessments to businesses that outline the impact of their supply chains and assess the environmental footprint of their products, was selected from a field of impressive fast-growth climate-forward companies.

“After the success of our inaugural Tech For Good campaign with Included.ai, we were eager to continue the program. We are thrilled to support our next winner, Arbor, a company whose mission is to make sustainability simple and accessible across every industry,”  said Tiffany Guarnaccia, CEO and founder of Kite Hill PR.

“Today, companies are trying to answer the call from society to practice sustainability and transparency, but are finding that the process is more complex than anticipated,” said Alex Todorovic, Founder and CEO at Arbor. “Brands need smarter data and simplified platforms that allow for change to happen, which has been Arbor’s goal from the start. We are thrilled to get the chance to work with Kite Hill PR and bring meaningful awareness to the need for sustainable business practices.” 

Kite Hill PR accepted applications from startups featuring  BIPOC/woman/LGTBQIA+ leaders that have closed a Seed or Series A fundraising round, and fall within the ESG, Green Tech, Clean Tech categories. Submissions were reviewed by a panel of judges – including Tech for Good’s inaugural winner, Raghu Gollamudi, co-founder at Included, Tiffany Guarnaccia, CEO and Founder and Jeanne Meyer, CCO at Kite Hill PR. The submissions were judged against three key pillars: impact, innovation and scalability. 

Finalists for the second iteration of Tech for Good included WattBuy, a climate-first, personalized power company working to deliver clean electricity to every home on the planet; and TurtleTree, a biotech company dedicated to producing a new generation of nutrition.

Tech for Good builds upon Kite Hill PR’s commitment to provide purpose-driven PR counsel and mentorship to tech and B2B companies, including clients in adtech, clean tech, cybersecurity, enterprise tech, media & entertainment sectors. Kite Hill PR’s inaugural Tech For Good partnership with Included garnered a total of 90.5M impressions and resulted in overall increased visibility for the brand. 

About Kite Hill PR

Based in New York City with team members in the UK and across North America, Kite Hill PR is a leading B2B communications and tech PR agency. The company's winning approach combines thought leadership, strategy and media relations to drive clients' businesses forward. Kite Hill PR has been recognized as one of the "Top Tech Specialist PR Agencies in NYC,” “Most Powerful PR Firms,” and a “Top 50 PR Firm in America” by the Observer, a “Best Place to Work” by PR News and one of "America's Best PR Agencies" by Forbes.

Media Inquiries:

Maggie Stasko

TechForGood@KiteHillPR.com 

CES 2023 Recap: Emerging Trends Across B2B Tech Industries

The Consumer Electronics Show (CES) has evolved from its origins as the quintessential hardware and consumer technology forum to a global gathering of all things tech related – content, ads, data, privacy, energy, and more. If your business lies within adtech, enterprise tech, fintech, healthtech, media & entertainment, and cleantech/greentech, CES is a huge opportunity to insert your presence – physically or via thought leadership. 

This year’s trends can help frame companies in developing innovative, smart and timely external communication strategies. Interested in learning more? Here are highlights our agency practice group leaders saw bubbling up this year: 

Sustainability was perhaps the biggest overarching CES theme in 2023. As the world continues to focus on cleantech and green tech innovation it’s no surprise that conversations at CES have followed suit. This year we saw major auto companies unveil their latest EVs, the U.S. Postal Service announce the rollout of its new electric mail trucks, and John Deere debuted its ExactShot, which is designed to reduce fertilizer by up to 60%. Apart from the auto side of the show, Secretary of Energy, Jennifer Granholm, took the stage to discuss how the government and tech industry can work together to build a sustainable future by expanding the use of and access to clean energy. As the implementation of the Inflation Reduction Act begins, we’ll start to see exactly how cleantech companies, and the U.S. in general, will benefit. 

Streaming TV, identity, and the evolving nature of platforms are big trends to watch this year in the world of advertising, and CES is a great example of how these trends are taking shape. Roku launched its own line of branded smart TVs, which will help it to gather more information about streaming TV viewing to bolster its advertising business. TikTok is making the jump from mobile to big screen by partnering with Vevo and IMDb. Meanwhile, on the identity trend, The Trade Desk introduced its Galileo offering, which complements its Unified ID initiative with the goal of helping brands chart the internet without traditional targeting tools such as third-party cookies via its platform. And on the heels of news that the duopoly has fallen below 50% of ad spend, Twitter was at CES courting advertisers and trying to win back trust, confidence and ad dollars to its platform.  

Enterprise applications for the metaverse are heating up. While the metaverse may still be seen as a “far off” concept to many, it’s gaining ground across big tech enterprises. Companies like Microsoft and Nvidia are leveraging technology to promote collaboration within enterprises, to, for instance, better enable cross-company meetings at a time when so many enterprises have switched to either a hybrid or remote-first working model.

CES underscored that the metaverse is both a media and a tech trend. Hollywood and the entertainment companies that surround it are embracing the digital frontier in addition to emerging technologies like AI. While the developments are nascent, the possibilities are endless – from changing the way we experience entertainment, to connecting with audiences on a deeper level and using artificial intelligence to develop content. Note to media and entertainment companies: Ignore these developments at your peril! Paying attention to the appetite for emerging technologies and taking action to experiment are now absolute table stakes.

With economic uncertainty and rumors of increased interest rates in the near future, fintech is addressing many related consumer concerns. From providing much-needed services to the unbanked or underbanked to offering new ways of managing money altogether, fintech is at the foundation of fresh ways for people to be more financially aware. At the end of the day, fintech will need to help companies, large and small, ride the coming economic roller coaster

What CES 2023 tells us is that sustainability, investment in innovation, and building social good are all more critical business imperatives than ever before. Look for these themes to dominate business news and thought leadership in the months and years ahead.  

– Gina Preoteasa, SVP, Emma Wolfe, VP, Charlyne McWilliams, SVP, Mackenzie Gavel, Account Director, and Sammy Jordan, Account Director

Kicking off the New Year: Kite Hill's Goals for 2023

Happy 2023! This week marks a new year, and you know what that means — resolution and goal-setting season. 

There is something inspiring and rejuvenating about a new start, a clean slate that breeds opportunity for change and improvement. Kite Hill PR is in the goal-setting spirit this January – an exercise we constantly do with our clients – as we strive to learn, improve and grow individually and as a team. Check out some of our team member’s resolutions for the new year; maybe it will inspire something for your own list!  

I will experience some big life events in 2023, including getting married! With that in mind, a key resolution of mine for 2023 is to take time to enjoy the moment while being present in the moment.  

- Mackenzie Gavel, Account Director

I plan to be very intentional in feeling more settled in my home, so a big personal goal is to find a new place I can fully personalize. Professionally, I want to get as much brand exposure as possible, so I want to prioritize attending high-value events where I can network.

- Khala Simmons, Senior Account Executive

One of my goals for the year ahead is to prioritize quality time with friends and family. I’m also looking forward to trying some new things! 

- Maggie Stasko, Account Manager

I have moved away from resolutions. Instead, I tend to focus on one word throughout the year to keep me focused in every area of my life and this year my word will be determined.

- Charlyne H. McWilliams, SVP

In 2023, some of my New Year’s Resolutions are to practice self-care and live a healthier lifestyle. Since we began working from home in 2020, I haven’t been as active as I’d like to be. I want to make exercise a part of my daily routine, even if it’s just a walk around the block! 

- Brielyn Stoll, Account Executive

One of my 2023 New Year’s Resolutions is to continue to learn and educate myself. Whether through reading, traveling, or meeting new people, I hope to be more well-informed about the world, cultures, history, and the arts.

- Ilana Hill, Account Associate

My biggest goals this year are to practice gratitude and get back into my hobbies like reading, art, and exercise. A lot has happened in the past few years, and I want to focus on the passions and people that make me happy. 

- Julia Worthington, Account Associate 

I set intentions – which involve a more long-term, evolved approach – and not resolutions, which I find to be a more rigid and often unrealistic approach (we can’t always make big changes like flipping a light switch). I intend to continue and deepen my regular meditation practice. And fitness and well-being are always a top focus. If my mind and body are ready to roll, that will always set me up to be my best for my family, co-workers, clients, and the community around me. Oh, and I intend to nail Wordle every day.

- Jeanne Meyer, CCO

My goal for the new year is to pick one area I want to focus on each month. For example, in January, I’ll prioritize health i.e., gym time and diet. February will be focused on creating my ideal home space — decluttering, organizing, etc.  

- Kyle Murray, Account Supervisor 

The theme of my 2023 is going to be Hygge. The word in Danish and Norwegian describes a mood of coziness and "comfortable conviviality" with feelings of wellness and contentment. Even if in small increments (I have 2 small children), I'm hoping to carve out time to sit and be still in my space.

- Phyllis Beck, Culture & Workplace Experience Manager

In 2023, I want to travel, go places I’ve never been, eat foods I’d never imagined trying, and emphasize experiencing life. I want to get outside my comfort zone a bit.

- Kerriann Becker, Senior Account Executive

Happy Holidays from Kite Hill PR!

Reflecting on a year of growth

 A note from our Founder and CEO, Tiffany Guarnaccia

Before we head into the new year, it’s important to take a pause and reflect on what we’ve accomplished. And wow, do we have a lot to celebrate! 2022 began with a mission to cement our stance on virtual work. We established and rolled out guideposts to strengthen our agency’s approach to collaborating and agile thinking in a digital environment – this is of utmost importance as we continued to grow our team across the country. We supported many clients across industries stay ahead of the curve (and won a few awards along the way).

Here are just a few of the highlights from this year:

  • After two years of virtual and hybrid meetings, we hosted a fully-in person summer retreat where we focused on our core value of passion.

  • Our team grew with new hires from Maryland, Nevada, New Jersey, Florida, and the UK.

  • Launched our first-ever “Tech for Good” program, and provided a three-month PR program for the inaugural winner, Included. Our second program is now underway and a winner will be selected by year’s end.

  • Recognized for a fourth time by the Observer in its annual Power PR list, celebrating Senior Account Executive Kerriann Becker as one of the industry’s Rising Stars, and received an honorable mention for our campaign with Dropp at Ragan Communications Media Relations Awards.

  • Humbly, I was the recipient of the She Runs It Working Mother of the Year award and Ragan’s Top Women in Communications Award. 

By the Numbers:

  • 22 new clients spanning media, advertising, green tech, ESG, enterprise, mobility, FinTech and HealthTech arenas.

  • Increased our work with major clients in the CTV and retail media spaces; the advertising industry’s 2 biggest growth areas.

  • Ideated, wrote and placed 46 bylines in outlets ranging from Fast Company and Newsweek to Adweek and Business Insider.

  • Developed and executed strategies around 10+ transactions with total valuations exceeding $1.5B in valuation.

  • Supported 10+ in-person events, including CES, SXSW, Cannes, Programmatic I/O, RE+, NewFronts/Upfronts, Advertising Week, Communications Week and the Clean Data Roadshow.

  • 8 New team members in 5 States and 2 Countries.

  • 4 Industry awards (Observer, Observer Rising Star, Ragan, and She Runs It).

  • 1 Kite Hill PR team ready to support you in the New Year! 

2023 is a big year for Kite Hill PR and we’re looking forward to sustaining momentum for our team, our clients, and their industries.

Kite Hill PR's Kerriann Becker is Recognized as a 2023 PR Power Rising Star by the Observer

Our agency is thrilled to congratulate Senior Account Executive, Kerriann Becker, for being recognized by the Observer as a 2023 PR Power Rising Star.

Below is an excerpt from the publication’s annual PR Power Rising Stars List.

The PR business is constantly recruiting new talent, and the nature of media is that the best of the younger staff end up informing and reforming their firms. Here are this year’s rising stars.

“Kerriann Becker, 25, Kite Hill PR. Becker has worked her way up from intern to senior account executive at the tech-focused Kite Hill. “Kerriann is adept at helping technically complex clients develop data-driven earned media programs, and in developing and landing thought leadership content for our B2B C-Suite clients,” said Jeanne Meyer, Kite Hill’s chief client officer. “

Kite Hill PR's Honorable Mention at 2022 Ragan's Media Relations Awards

Kite Hill PR CEO Tiffany Guarnaccia is pictured here with the other “Traditional and New Media Integration” category finalists from UPS and 5WPR.

Earlier this week, Kite Hill PR had the privilege of attending Ragan's Media Relations Awards Luncheon where we received an honorable mention in the Traditional and New Media Integration category for the PR campaigns launched on behalf of Dropp, a micropayment solution for small value transactions. A few of the campaigns launched included a secured speaking opportunity at CES, the most influential tech event of the year as well as media pickups with top-tier press like Forbes and award recognitions for excellence in innovation. 

We were honored to be standing alongside 5WPR and UPS in this category. The campaigns that were submitted and discussed highlight the importance and impact of a thoughtful and strategic PR campaign. It doesn’t matter if a company is in the early startup stages or an established brand recognized globally — PR is critical to telling a brand's story. 

A couple of key trends continued to take center stage throughout the event. First, the media world is following data and thoughtful PR campaigns should do the same. The second trend touched on the idea of “unretirement.” As keynote speaker Michael Clinton, Former President/Publishing Director at Hearst Magazine put it “if you are 40 years old and in good health, there is no reason you won’t live to be 100.” Essentially, with people living longer, they are finding new passions later in life and having second careers. Michael shares his thought on this concept in his recently released book, Roar: into the second half of your life (before it's too late).

Attendees left the event feeling accomplished, inspired and ready to tackle 2023. It is an honor to end the year on a high note and continue to solidify our place in the market as a forward-thinking communications agency for tech-enabled companies.

– Kyle Murray, Account Supervisor